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Shipping & Returns

Shipping Policy


Most of our items are made to order and will ship within 7-10 business days after payment is received. Shipping days will be less if there are items in stock. All large & custom orders will require 14-21 business days for shipment. All purchases are shipped via USPS. For rush delivery and/or shipping upgrades please contact me for a shipping quote. 


How do I return Items? Damaged items? Refunds?

All Balmz & Bodi Co. products are made to order. If there is an issue with any items, contact us via email at immediately. Our policy is a no refund/no exchange policy (no exceptions). We do not accept returns due to the handcrafted nature of our products, perishable ingredients, and sanitation purposes. So please be sure of your purchase before submitting. We package all orders with proper care. Any errors or issues with shipment will be resolved, please advise us within 24 hours of any issue with shipments. You can file claims with the USPS (United States Postal Service) for damaged or broken items. We are not responsible for damaged items once they have been shipped. We will gladly help out with the filing of the claim if assistance is needed. Shipping upgrades can be purchased to ensure reimbursement from USPS for loss or damage.  No refunds are issued.

Return & Disclaimer Policy

We understand this is an important decision toward improving your wellness and overall lifestyle. We share the mutual desire of you reaching all of your wellness goals. In order for you to reach these goals, you MUST do your part in order for us to do ours. In order for you to reach these goals, we have provided a few points to educate you on achieving your best results.

For Wellness/Lifestyle protocol:

  • Be open and honest when asked all questions

  • Have some goals in mind so that we can take proper steps to reach them realistically

  • Be open to suggestions advised by consultant on lifestyle modifications or a holistic diet, which may involve teaching clients about using supplements, minerals, or juice therapy to improve their health.

For Laser treatment protocol:

  • Do not eat 2 hours prior and post treatment

  • Drink 1 gallon of water within the next 48 hours post treatment

  • Manage caloric intake

  • Refrain from foods high in sugar or salt 48 hours before and after treatment

  • Alcoholic beverages and high sugar content drinks must be avoided

  • Incorporate Whole Body Vibration (WBV) for 10 minutes post treatment

***There are no refunds unless approved at owners discretion. 

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